QR Code Subscriber is a capture playbook that starts a subscription from a printed or digital code. You can create a code that opens SMS or, when WhatsApp is enabled for your business, one that opens WhatsApp. Scanning prepares the message; the person chooses whether to send it.
Use separate codes for different placements so you can recognize where each subscription began:
- A clothing store can place one code at the counter to invite customers to receive news and offers.
- A retailer can include another code in its weekly flyer and distinguish that source from the store.
- A consumer packaged goods brand can print a code on packaging to invite customers to receive tips or promotions.
How it works
Scanning opens the selected app: the native SMS app or WhatsApp. The destination number and text are prepared. Hellotext adds a unique reference to the text to identify this QR code.
The person must press Send. Only after Hellotext receives that message can it record the subscription on the customer profile and attribute it to the capture. Scanning without sending does not subscribe anyone.
Create a QR code
Open Playbooks, click Explore playbooks, find the Capture group, and choose QR Code Subscriber. Give it a name that identifies its placement, such as “Packaging QR.”
First choose SMS or WhatsApp. WhatsApp is available only when that channel is enabled for your business.
On the next step, select the number or channel that will receive the message. For SMS, you can choose an available business number or short code, or keep Using default settings for sending. Check the destination prepared on the customer’s phone before you share the code.
Write clear consent text in Personalize the message your users will send to subscribe. The editor previews the text but does not send it. Hellotext appends the capture reference when it generates the QR code.
Choose the follow-up
Saving the number and message creates the QR code and opens the step for assigning a coupon and a playbook compatible with the subscription event.
No welcome message is sent automatically when you leave the follow-up playbook unselected. To welcome new subscribers, choose a route or playbook that starts on subscription and contains the appropriate message.
You can choose a coupon when the selected playbook has a message prepared to include it. If you skip this step, the QR code remains available without that automatic follow-up.
Download and test the QR code
After you save or skip the follow-up, you will see the QR code and Download QR Code in SVG.
SVG is a vector format that scales cleanly for printed materials, packaging, or websites.
Before publishing, scan it with a phone and check that it opens SMS or WhatsApp as selected, with the expected destination, message, and reference. You can check these details without sending the message. For a complete subscription test, use an authorized test number and check the profile and follow-up after sending.