A short overview of how Hellotext uses signals, playbooks, the Inbox, and messaging channels to help commerce teams act on each customer.
Learn when to use playbooks, campaigns, and the Inbox, and how they work together around customer signals.
Pick a small set of starter wins that help you prove value before expanding Hellotext across more playbooks, channels, and campaigns.
Follow this order to get your business ready before your first playbook, route, or send.
Choose the right setup path for Shopify, Wix, WooCommerce, VTEX, Mercado Libre, WhatsApp commerce, or a custom/API implementation.
Review consent, channels, timing, frequency, content, testing, and ownership before customers receive messages.
Know what to review after launch, what not to overinterpret too early, and when to tune, pause, or expand.
Review the first account, billing, team, data, and channel settings before launch.
Get quick answers and find the right guide for setup, channels, playbooks, reporting, billing, and troubleshooting.
Prepare a small, clear, and measurable first playbook, route, or send before expanding.
