Help Center | Hellotext

Build, target, review, and send a campaign to your audience.

Understand how customer profiles, subscribers, consent, channels, and contactability work before you send.

Take your audience segmentation to the next level using Segments.

Review engagement, attribution, and revenue generated by your campaigns.

Learn how we use last‑click attribution, attribution windows, human interactions, and when we exclude sales.

Understand how to use WhatsApp for Inbox conversations, playbooks, routes, campaigns, captures, and commerce.

Launch Hellotext in the right order, from setup to your first useful sends.

Connect your store, data sources, and messaging tools in the right order.

Set up SMS and WhatsApp channels before you send or receive customer messages.

Widgets, links, QR codes, and checkout tools to grow your subscriber list.

Automate customer flows, AI agents, and behavior-based follow-up.

Manage replies, ownership, roles, and response health from the inbox.

Plan, send, and measure one-time messages to selected audiences.

Organize customer profiles, build segments, and reach the right customers.

Understand performance, campaign reports, attributed revenue, and measurement rules.

Understand plans, usage, attribution, SMS limits, and monthly billing.

Use the API, Hellotext.js, tracking events, and custom integrations.

Fix common setup, sending, tracking, and reporting issues.