Campaigns & Broadcasts

Image sizes for emails

Emails are 640 px wide by default, with 24 px of padding on each side, so the content area is 592 px wide. Upload each image at twice the width it is displayed, so it stays sharp on phones and high-density screens. The height is up to you: the email keeps the proportions of your image and never crops it.

How to calculate an image size

The displayed width of an image is the content width multiplied by the width you set on the image block. Inside a table cell, also subtract the cell’s left and right padding, which is 12 px each by default. Upload at twice the result.

On phones, images shrink to fit the screen, but they are never shown larger than their displayed width.

Image blocks

These sizes assume the default email width of 640 px.

Image Displayed at Upload at least
Full width (100%) 592 px 1200 px wide
Half width (50%) 296 px 600 px wide
Custom width (10–100%) 592 px × your % Twice that width

Image galleries

There is no separate gallery block. Build a gallery with a table (up to 6 columns and 12 rows) and add one image to each cell.

Equal columns Each image displayed at Upload at least
2 columns 272 px 550 px wide
3 columns About 173 px 350 px wide
4 columns 124 px 250 px wide
  • Use the same proportions for every image in a row, for example all square or all 4:5. Each cell keeps its image’s proportions, so mixed shapes make uneven rows.
  • Tables keep their columns on phones, so images in 3- or 4-column galleries look small on mobile.

Product blocks

Product images come from your connected store catalog, so adjust their size in the catalog, not in the email. The email shows each product image at the width below and keeps its proportions.

Product block Displayed at Upload at least
Grid, default card style 276 px 600 × 600 px
Grid, custom size 48–160 px Twice the chosen size
List, default thumbnail 88 px 176 px
List, largest thumbnail 160 px 320 × 320 px
  • Grid shows products in two columns that stack on phones. Each image fills its card unless you set a smaller image size in the card style.
  • List shows a thumbnail next to the product details.
  • Square photos of 600 × 600 px or larger work in both layouts. Keep the same proportions across your catalog so grid rows line up.
  • Center the product with even margins and use a plain or white background. Cards can round the image corners up to 40 px, so avoid details right at the edges.

The theme logo is shown at up to 200 px wide and 80 px tall. Upload a PNG with a transparent background at twice that size, up to 400 × 160 px. A horizontal logo, for example 400 × 100 px, fits best.

File requirements

  • Formats: PNG, JPG, GIF, or WebP.
  • Size: up to 5 MB per image. Aim for under 300 KB so the email opens quickly.

If you change the email width

The email width can be set between 320 and 1200 px in the theme. Recalculate with the new width:

  • The content area is the email width minus 48 px.
  • A full-width image is as wide as the content area.
  • A grid product image is half the content area minus 20 px. For example, it is 256 px in a 600 px email and 356 px in an 800 px email.

Then upload at twice the displayed width.

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