Map

The map tool is one of the various tools available in the Hellotext Editor. With this tool, you can easily share your location with your customers. This is useful for sharing your store’s location, a meeting point, or any other location you want to share.

Prerequisites

The map tool will only be enabled when you have enabled an integration that supports Geolocation. For example, SMS do not support Geolocation, so the map tool will not be available when creating an SMS message. However, WhatsApp supports Geolocation, so the map tool will be available when creating a WhatsApp message.

Right now, of the integrations we support, only WhatsApp supports Geolocation.

How to use the map tool

The map tool can be identified with the icon. Clicking on the icon reveals a map that you can interact with to pinpoint the desired location you want to send to your customer.

Once you have chosen the desired location, compose the message you want to send, or select Enter to send the location without any additional text.

Using accurate location

The map tools initially shows a location based on your IP address. This location may not be accurate to the street level. If you want an accurate location, you can click on icon to get your exact location.

Please be aware that you may be prompted to allow Hellotext to access your location. If you cannot see the prompt, please check your browser settings to ensure that location access is enabled.

• Safari: Preferences > Websites > Location. Choose hellotext.com and Select Ask.
• Firefox: Tools > Page Info > Permissions > Access Your Location. Select Always Ask.
• Chrome: Hamburger Menu > Settings > Show advanced settings. In the Privacy section, click Content Settings. In the resulting dialog, find the Location section and select Ask when a site tries to…. Finally, click Manage Exceptions and remove the permissions you granted to Hellotext.

In addition, you may need to enable the browser to access your location. Here’s how you can enable location access on different operating systems:

• Apple(MacOS, iOS, etc): System Preferences > Security & Privacy > Location Services. Locate your browser and allow it to access your location.
• Windows: Start > Settings > Privacy > Location. Turn on the location service.